[Resolved]  PayUMoney — paid through this for 1600 +400 but not received confirmation

I have payed for balaji.in merchant through this payu i haven't received confirmation email nor the tickets. There was only the payment id which is invalid has been showed through same webpage balaji.in. Please do react soon. I have also raised ticked in the payu they have also not being responded so is the website balaji.in is fraud or the payu is fraud is nt able to understand. If payu responds the coin is on the other side
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Nov 7, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2019
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Complaint comments 

Comments

I pay on line fees of my child Gurmehar Singh Bumrah on 03.10.19 and payu money id no. is[protected]. who is studying in 1st D in St xavier school Bathinda.but till no confirmations regarding this. pls call me 0n [protected].

PayUMoney Customer Care's response, Oct 9, 2019
Verified Support
Hey,

Please note that this is a successful transaction via PayUmoney Payment Id - 277290653 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU

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