[Resolved] PayUMoney — Pay U involves with many fraud marchant s without confirming genuineness of them.
H
Hiren Kalita
from Digboi, Assam
Aug 20, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
I had make an order at fashion art on 19 th August 2022.My money 3199 has been debited from my account but no any order confirmation and delivery details received from the marchant.It is a fraud marchant.Now I request you to refund my money in my bank account because you are the mediator of this transaction.I am going to complaint at RBI and also at Consumer forum if my issue not resolved within one week.
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Sep 22, 2022
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2022
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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