[Resolved] PayUMoney — Pay u money allow payment without verification of company true holiday

tapendra prajapati

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi all..

I booked a order from true holiday in happy hours on 05/06/2017.. They said that a gadgets lenovo tab or samsung j7 prime phone will be given as assuered gift with this booking order with in 7 days. But till now no service is provided from true holiday company.
I am regular customer of pay u money... On behalf o[censored] only.. I processed for payment
But it was fraud. I am requested to you that its your duty to cancel my order or refund my booking amount as i am not happy with true holiday company service.

If i will not get any satisfactory answer from your side then i will go in consumer forum against you (Pay u monay).
Pay u money allow payment to process without doing any verification of company..
I have already requested by email to pay u money support, and they promise to take action but nothing so far..

I am requesting pay u money to take action against this fraud company..

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Jul 20, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

Jun 22, 2017

Updated by tapendra prajapati dear sir

pay u money payment ID[protected]
Email ID tprajapati.[protected]@gmail.com
mobile no. [protected]