PayUMoney — Payment collected by fraud merchant and service not delivered

First of all whenever I see Payu as payment gateway, it gives the confidence that Payu has done prior due diligence about the merchant and does not support any banned or restricted business.
But this is the case where the Payu payment gateway was used collect the payment against two restricted categories the merchant belongs to i.e. Get Rich Businesses and Cryptocurrency mining.
I have all the payment and merchant service contract available with me as evidence which I'm going to attach here.
There was a Crypto mining app named "ArgoPro" on google playstore, which used to collect the payment through Payu via different merchants named below:
SIRALEN TECH SOLUTIONS PVT LTD
NILEEN INFOTECH PVT LTD
MOLTRES EXIM PVT LTD

Few days back(18Jan22) the application stopped working and the owners are not traceable now. I am attaching the all the transaction confirmation emails which is over 11Lac of amount payed to the merchant and no service delivered.

Although the police complaint has already been filed. I request Payu to help recover the money, as Payu is the only link available between me and the merchant. Please make a note that merchant is involved in the restricted categories as per Payu website, and this has lead to a breach of trust with payu.

Below are the all transaction IDs:
Transaction ID: P_[protected]
Merchant: MOLTRES EXIM PRIVATE LIMITED

Transaction ID: P_[protected]
Merchant: SIRALEN TECH SOLUTIONS PRIVATE LIMITED

Transaction ID: P_[protected]
Merchant: NILEEN INFOTECH PRIVATE LIMITED

Transaction ID: P_[protected]
Merchant: SIRALEN TECH SOLUTIONS PRIVATE LIMITED

Transaction ID: P_[protected]
Merchant: SIRALEN TECH SOLUTIONS PRIVATE LIMITED

Transaction ID: P_[protected]
Merchant: SIRALEN TECH SOLUTIONS PRIVATE LIMITED

Transaction ID: P_[protected]
Merchant: NILEEN INFOTECH PRIVATE LIMITED

Transaction ID: P_[protected]
Merchant: NILEEN INFOTECH PRIVATE LIMITED

Transaction ID: P_[protected]
Merchant: NILEEN INFOTECH PRIVATE LIMITED

Transaction ID: P_[protected]
Merchant: NILEEN INFOTECH PRIVATE LIMITED

Transaction ID: P_[protected]
Merchant: NILEEN INFOTECH PRIVATE LIMITED

Transaction ID: P_[protected]
Merchant: NILEEN INFOTECH PRIVATE LIMITED

Thanks, Hoping to get the resolution as early as possible
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Comments

Hi same happened to me as well, invested around 10Lac as I trusted Payu, can you please check this
Transaction id: P_[protected]
Merchant: MOLTRES EXIM PRIVATE LIMITED

This really is worrying investors, ypur help here is greatly appreaciated

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