PayUMoney — payment debited from my bank account but not credited to kesco

Mithilesh K Pandey

from Varanasi, Uttar Pradesh

Address:

Kanpur, Uttar Pradesh, 208014

I have paid ₹13079.00 to kesco
Kanpur uttar pradesh 208014 against electricity usage
(Kanpur electricity supply company)
But not credited to kesco.
Do the needful seriously in the case.
Mithilesh pandey
[protected]
[protected]

Sbi massage-
Thank you for using state bank internet banking. Reference no. For payu payments private lim transaction of rs. 13079.0 from a/c ending 2750 on 15-sep-18 at 04:59 is igaejakei5.

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Comments

Lakhvinder Nagra

from Sirhind, Punjab

My transactions have been aborted on Septmeber 6, 2018...I did payments 3 times, but same message was displayed and payment was deducted...so resolve the issue...total struck payment is 9010/-...The transactions were conducted between 4 to 5.05 pm...The payments were of 3 kinds...2880/-(twice) and 3250/-..

PayUMoney Customer Care's response, Sep 19, 2018

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

neeraj076

from Akhnur, Jammu and Kashmir

On payment U.P. Rajarshi Tandon Open University http://admission.onlineuprtou.in/ 07/09/18 but transaction failure

Please my payment refund ref id. 6308A9, transaction id - [protected]

PayUMoney Customer Care's response, Sep 19, 2018

Verified Support

Dear Customer,

Your transaction id 7373447569 processed on 07/09/18 has been refunded to your bank account via ARN number 94016678 and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday). We'd request you to get in touch with your bank to get the status of your refund at their end

Thanks and Regards,
Team PayU