[Resolved] PayUMoney — Payment deducted but not verified so refund my amount
A
Areeba@123
Jun 7, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Complaint about my transaction I am using this money app deduction in my account in a month 2 times but payment is not verified in my SSA ( sarva shiksha abhiyan ...
I got this message from you it has succeeded but It’s not verified by ssa
So, I want to refund my amount Rs1000+ 1000 k
First ammount deduction 30 may 2021
And 2 deduction is 7 June 2021
So please check this
+3 photos
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Aug 7, 2021
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
PayUMoney Customer Care's response Hi,
Please note that this is a successful transaction via Payment Id[protected] &[protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.
PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence any refund/resolution will be provided by the merchant only.
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