[Resolved] PayUMoney — Payment deducted but Ticket was not booked for Taj Mahal visit. for 3 person

sumit121212

Jun 26, 2022

Address:

Agra

I have visited today taj mahal and tried to booked ticket online but payment of 735 was deducted but no tickets were generated

After some time when i visited website and tried to regenerate the ticket it said that money will be refunded.

But till now money not return back to my account.

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Aug 4, 2022

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2022

PayUMoney Customer Care's response Hi,

We would like to inform you that the refund has been processed against the PayU ID: [protected] on[protected] with Bank ARN[protected] and the same will get credited into the source account within 5 to 7 working days (Excluding Saturday, Sunday, and bank holiday) from the date of refund.

Regards,
Team PayU