[Resolved] PayUMoney — payment deducted from my account but merchant has denied for receiving it | |
Dear sir/mam On dated 9/10/2017 i have done payment of 5000/- through payu from my upi app. Fund has been deducted from my account but on the same time transaction has been failed. My upi transaction details are below 5000.00 on date 09-oct-17 11:58:39 by upi ref no[protected] and payu failure id is[protected]. Kindly revert me as soon as possible. Moreover i did call so many times to you but no one is attending my calls there.. Hope for early action as soon as possible. Yatin singla [protected] [protected] Was this information helpful? | |
Nov 28, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Oct 10, 2017 Updated by Yatin0517 Here it is the details of payment failure kindly update me regarding this. Verified Support Oct 26, 2017 PayUMoney Customer Care's response Hi, This is to inform you that your payment id:[protected] has already been refunded by us with reference number: AXI91100000000451688191507944114394. We'd advise you to please get in touch with the issuing bank regarding the same. Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |
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