[Resolved] PayUMoney — payment deducted in my bank account but transaction failed

abdulhaque manzar

from Luckeesarai, Bihar

Address:	Gaya, Bihar, 823001
Website:	exam1.apply-gov.in/User_controller/index

Dear sir
I am abdul haque manzar, sir i completed the registration part of fee rs 520.80 through my debit card and the registration showed unsuccessful and my balance rs 520.80 deducted from my account and when i want to my refund money in my account.
Mobile number [protected]
Name abdul haque manzar
Following transaction details are
Merchant name : computer consultancy and service
Payment id :[protected]
Merchant wbsite store : exam1. Apply-gov.in
Date/time of payment : 24.08.2017
19:54:30.0
Failure message
Kindly request to you
Please refund money in my account
Date 28.08.2017
Thanks...

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Oct 6, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

PayUMoney Customer Care's response Dear Customer,

Your transaction id's[protected] has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

We appreciate your patience in the interim.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU