PayUMoney — Payment deposit canceled
It has been around more than a week, There is a total payment of ₹23535 which payu has to deposit in my bank but I don't know why its showing that payment deposit canceled . Money has been deducted from my customer's account but it has been more than a week that money is not yet deposited in my account by payu team. Very bad service, I won't recommend anyone to use payu for payments. I've just attached 2 pictures but there are 7 to 8 more payments that hasn't been deposited by you in my account. Kindly solve this matter asap
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May 14, 2021
PayUMoney customer support has been notified about the posted complaint.
May 17, 2021PayUMoney Customer Care's response Hi,
We regret the inconvenience caused. We would like to inform you that your settlement is pending due to an inactive nodal account. We have raised your concern to our team, they will check and we'll update you on the status soon.
May 18, 2021PayUMoney Customer Care's response Hi,
We deeply regret the inconvenience. We have got the nodal account activated and your settlement should be processed in 2 working days. We appreciate your patience in this matter.
Please feel free to reach out for any further assistance.
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