[Resolved] PayUMoney — payment details not reflected in e care system loreto convent

Biplab Kabi

from Kolkata, West Bengal

Address:

Burdwan, West Bengal, 713336

I, biplab kabi, made a payment of rs 5740.40 online on
10/04/2018 the receipt voucher attached here. The payu money payment id is[protected].

Payment id :[protected]
Merchant transaction indentifier : 8ac9152cc9dcdb438001

But till now it is not reflected in school website. Money debited from my account
Screen shot of bank statement is also attached here.
Kindly check and settle my payment with the school.

Regards,
Biplab kabi

+1 photos

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Apr 13, 2018

Complaint marked as Resolved

Problem resolved and amount is reflected in the E Care. Thanks

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

PayUMoney Customer Care's response Dear Biplab,

We would like to inform you that the TXN[protected] is successful at our end. Please get in touch with the merchant with Merchant Txn Id - 8ac9152cc9dcdb438001 in order to get the service delivery status at their end.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team