[Resolved]  PayUMoney — Payment done but receipt not generated

Deposited house tax as per following detail but receipt not generated. Money not refunded

Nagar Nigam Lucknow
House ID : 9157B84643
Mukul Saxena

Reference ID:[protected]

Transaction Type:Shopping Mall Payment

From Account:41520xxxxxxxx342

Transaction Date(dd/MM/yyyy)07/08/2020

Request date(dd/MM/yyyy)07/08/2020

To Account:CITRUS PAYMENT SOLUTIONS

Beneficiary Account Number:[protected]

Transaction Amount:INR 2, 338.00

Remark:

Transaction Status:Success

External Reference Number:[protected]
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Aug 20, 2020
Complaint marked as Resolved 
resolved by nagar nigam lucknow
PayUMoney customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi!

Apologies for the inconvenience.

Request you to DM us your registered number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and we will get this checked for you.

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