PayUMoney — Payment done but reward not given

Website:secure.payu.in/cancel?status=cancel&mihpayid=881f7966a9ddbc48212dad7e63e8d5fc

My payment is successful but diamond not given to me
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PayUMoney customer support has been notified about the posted complaint.
Aug 21, 2022
Updated by Complain...
Please refund money

Complaint comments 

Comments

Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Complain...'s [Complaint's author] reply, Aug 21, 2022
Please give me link I have raised ticket
Hi,

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly

Regards,
Team PayU

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