[Resolved]  PayUMoney — Payment done for reliance energy bill still showing pending

Address: 400095
Website: Payu money gateway

Reliance energy bill paid on 9 june, money debit from account but payment not done to reliance
Merchant name: reliance infrastructure ltd order amount: rs 1610.00
Payment id:[protected]
Merchant order id: a44a82e6e4c1f79b8b22
Summary amount
Debit card rs 1610.0
Amount paid rs 1610.00
Payee info
Merchant transaction identifier
Subject: your transaction with reliance infrastructure ltd on[protected] is successful

I even have all receipt but reliance is threatened me that they will cut power line
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Aug 12, 2017
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2017
PayUMoney Customer Care's response
Hi Pinaz,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU
 
1 Comment

Comments

I was using payumoney on 12/7/17 for the transaction of my coaching installment and Rs31020 has been debited from my account but not credited to the coaching.
Plz solve the issue as soon as possible.
Payumoney Payment reference id[protected]
SBI refrence number IGABQGEXP6.

PayUMoney Customer Care's response, Jul 18, 2017
Verified Support
Hi,

We would like to inform you that the TXN for the Payment Id 156321859 is un-successful at our end.
We have not received any amount for the same. Please reach your bank for further help.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

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