[Resolved]  PayUMoney — payment done to bbmp property tax

Address:560091
Website:Payumoney and bbmp

Dear
Sir/madam

I have done payment to bbmp bangalore for the property tax payment through their portal: bbmp propery tax system through portal: https://bbmptax.karnataka.gov.in

In which my amount was debited from my account but they have not received payment.
Its not showing on their website

My transitions ref number is *
Vin/m/s bruhat *
Total amount - 25375.49
Payment was made by debite card

Bbmp
Application no *
Bbmp transition i'd number *
Amount 25106/-

Payment date 31/7/2018
Payment time 01:20pm

I have contacted at bbmp office they said give letter to your bank your problem will be solved

I have contacted to my bank they have said you have to contact to payment gateway
And said we don't know how and when you have done payment

I have mailed to payu money also but i didn't got any response from them just a token number and saying will contact you two working days still waiting for positive response from them but still waiting

Kindly solve my issue as soon as possible waiting for positive reply

Thanking you
Regards
Avtar singh virdi
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Sep 5, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Aug 04, 2018
Updated by Rimpy1979
Hello
Still waiting for reply from payumoney
No response
Verified Support
Aug 05, 2018
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Aug 05, 2018
Updated by Rimpy1979
Hello
I have email details to
[protected]@payumoney.com

Regards
Avtar
Aug 05, 2018
Updated by Rimpy1979
Hello
This are the details which was mailed to them
With all details which was asked
For private here details has been erased only for this webpage only
Regards
Avtar

Complaint comments 

Comments

I had payment my some college fee on 17 july 2018. At that moment my payment is deduct from a/c but not reflect in my college a/c. I am not able to recieve my refund yet.
Payumoney gatway system is very worst and useless.
PayUMoney Customer Care's response, Aug 7, 2018
Verified Support
Hi Inamul,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Recharged kio sim amount debited but not charged ref no[protected]dated 01/08/2018 time:9:16 pm.₹399
PayUMoney Customer Care's response, Sep 10, 2018
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

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