[Resolved] PayUMoney — payment failure of llr renewal

Amar Suresh

from Kakinada, Andhra Pradesh

Address:

Dno: 3-89/3, S. Achutapuram, Madhura Nagar, East Godavari, Andhra Pradesh, 533004

I have started to pay for the llr online ap but unfortunately i pressed the back button then it showed the payment failure and will be redirected to the merchant and the tab showed page loading but its not loaded even for more than hours and i was unable to make a new llr application because it showed the application number exits but a failure payment status and there is no way to apply for llr for me
Date[protected]
Transaction id 10b2bfc6-4af[protected]fb609e8e84

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Jan 30, 2020

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2019

PayUMoney Customer Care's response Hi,

We regret to inform you that we are unable to find the transaction with the given transaction ID. Please share the PayU payment ID or your email ID/Mobile number used for making the transaction.

Regards,
Team PayU

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Comments

Chinna bbay

Money got deducted in bank account but payment is not intiated to llr website

Khizar Sharif

Aadhar Number:[protected]

With my Aadhar authentication, I was applying for LLR on AP RTA Citizen App, the process went fine until payment success and the amount got deducted. But I see that the web application failed to complete my LLR application process. So I lost my money but I could not complete the LLR application.

Please help me refund my money back