PayUMoney — payment id :[protected]

Santosh Pattanaik

Address:

VARANASI - 221001

Payment id :[protected] dated 27 june 12:22:50 am
Merchant id :[protected]Cinni electrical and appliances)
Order amount : 2, 875/-

Immediately after placing the order, i cancelled the order and asked for reund. Meanwhile 10 days have passed, but no refund yet.
When contacted, merchant says, he has not received the payment yet.
Since the merchant's account has not yet been credited, please reverse back the transaction and refund the amount to the original source of payment i. E. My bank account.

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PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2020

PayUMoney Customer Care's response Hi Santosh,

Apologies for the inconvenience.

As checked, this is a successful transaction via transaction Id[protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Thank you,
Team PayU

Jul 10, 2020

Updated by Santosh Pattanaik Merchant has sent his bank account statement from 26 June to 7 July. I do not find this amount 2875/- to have been credited to his account.
Please let me know on which date it was credited.