[Resolved] PayUMoney — payment id receipt not generated | |
Hello.. I had made payment using payumoney on 24 aug-2019. After payment process there was a red exclamation mark no description or no is there. I mailed to customer care. I also raised a ticket through their website. But till the date they did not resolved my problem. I did not found any customer care number.. Please help me to solve this problem. Was this information helpful? | |
Oct 2, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Aug 30, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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