[Resolved] PayUMoney — amount paid but not credited

Rohan Kalra

from Delhi, Delhi

Address:

New Delhi, Delhi, 110032

I paid amount of rs. 1038.98 with payment id:[protected] &

Merchant id: a17a770aa8c7ef93bbdd

But it doesn't got credit to paid department i. E. Edmc.

Surcharge will be created if payment will not credit today.

No payment receipt is getting generated. As it shows the payment is still pending.

Payment mode: pay u money

Sanjeev kalra
[protected]

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Jul 19, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2018

PayUMoney Customer Care's response Hey Rohan,

Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - a17a770aa8c7ef93bbdd in order to get the status at their end.

Regards,
Team PayU

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Comments

sbmauto

from Samalkha, Haryana

Dear sir i have a payment submit by pay u money to vahan 4 payment payment has debit in my account by netbanking my account no= [protected] name avnish kumar . this Transaction Date is 08-june-2018 and Transaction Description = INB/[protected]/PAYU.IN plz refund my payment in myy account any query to call my no [protected]

PayUMoney Customer Care's response, Jun 19, 2018

Verified Support

Hi,

your TXN id 194737474 - 7067461759 has been refunded via ARN 581357556 from our end. Banks generally take 3-5 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance.

Regards,
Team PayU