[Resolved] PayUMoney — Payment made but wasn`t able to buy the subscription

[Resolved] PayUMoney — Payment made but wasn`t able to buy the subscription

R Rythum Chandel Aug 30, 2021 Aug 31, 2021 This thread was updated on Aug 31, 2021

I am writing this complaint registration form because today i was going to buy mcafree subscription as its trail was ending so when I filled the whole information regarding my account and after that the payment processed from my account and the money was deducted but now it is showing CM90004-Duplicate Record and the site has stuck. now I don`t know what to do I am really confused so please solve my problem as soon as possible the desirable resolution of my complaint is refund or buy me the subscription Please resolve my problem. i would be grateful to you for this Date of incidence- 30 August, 2021 Regards RYTHUM CHANDEL +1 photos Was this information helpful? No (0) Yes (0)
Oct 1, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Aug 31, 2021 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further. • PayU, Merchant, and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU
Add a Comment	Share
Submit Close