[Resolved] PayUMoney — payment not refunded in irctc

[Resolved] PayUMoney — payment not refunded in irctc

V Vinodkumar2749 from Bengaluru, Karnataka

I had cancelled the ticket on 28.09.2017. And amount of 1920 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on 28.09.17 and bank name as payumpp. Details as below,, Transaction id - [protected] Refund id - [protected] Please look into the matter. Regards, Vinod kumar g +1 photos Was this information helpful? No (0) Yes (0)
Nov 25, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Oct 25, 2017 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team
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