PayUMoney — payment not sent to merchant after deducting money

Address:	Gurgaon, Haryana
Website:	www.payumoney.com

I have transferred money thru payumoney to a medical clinic who requested money thru payu. My money is deducted but payment is not made to clinic which is affecting medicine suppy for a cancer patient and it has been 2 days, i have submitted compliants multiple times and every time i get a new ticket number where as they say that issue will be resolved in 24 hours. They have been so lazy and ridiculous that they have not sent a single response in 2 days. Pathetic and hopeless service. I strongly suggest people not to use payumoney. Their system is not at all efficient as after completing transaction they sent me a message that transaction failed. Ticket numbers which they have issued are
01432407
01430912
01427699
01427064