[Resolved] PayUMoney — payment of 26k not reflecting

fernaw2

from Bengaluru, Karnataka

Address:	411028
Website:	www.payumoney.com

I have made a payment through my hdfc credit card via payu money against invoice# i[protected] of amanora pearson school shown on website http://psms-sync.pearsonschools.in/Payment/receipt/receipt

I received a message from hdfc that rs 26, 443.23 was spent at payupaisa47777, however i have not received any notification that the payment has been received by payu money and been paid to the end user - amanora - pearson school.

I tried calling your so called 24*7 contact center numbers[protected],[protected] however the call is not getting answered and some are not in use.

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May 13, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

PayUMoney Customer Care's response Hi Wilma,

As per the confirmation from the school over the email sent by you. We hope your concern is now resolved. You can reply to the email for any further help needed.

Regards,
Team PayU