[Resolved] PayUMoney — Payment settlement not received account

Tara6376

Aug 28, 2021

Address:

REGAR MOHALLA GHAR ROAD DOONI TONK

Hello sir mera 2 payment settlement ka status settled bta rha he Lekin mere account me payment nhi gya Abhi tak mera problem solve nhi hua please help kijiye sir
NAME-TARA CHAND REGAR
Merchant id -7144487
Mobile no-[protected]

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Oct 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2021

PayUMoney Customer Care's response Hi, please be informed that we have received the NEFT return while processing your settlement. (Neft return reason -NEFT RETURN-ALL CREDITS LINKED TO ACCOUNTS MAPPED TO ANY AADHA-TARA CHAND REGAR) Kindly follow the below steps to update/change your bank details:

1. Login to your PayUmoney dashboard.
2. Click on the user icon available on the top right corner.
3. Hit Profile and then Bank details.
4. Please click on “Update your bank details”. In the pop-up window, kindly fill in the required details.
5. At this stage, you will receive an OTP on your registered mobile number, kindly enter the same. In addition to this, kindly check terms and conditions before proceeding further.
6. After OTP is verified, we will credit a small amount in your new bank account. Details of which will be visible in your bank statement.
7. To verify the bank, please enter the amount that has been deposited in the account.

Sep 01, 2021

Updated by Tara6376 सर बैंक अकाउंट को अपडेट करने की request payumoney चैट support पर HB[protected]
TICKET NUMBER हे पर request पहले ही सबमिट कर दी हे लेकिन अभी तक मेरा 3 settelment का पेमेंट मेरे registred बैंक खाते में नही आया हे मेने ईमेल पर बैंक statement भी uplod कर दिया हे आपसे मेरा अनुरोध है कि मेरा 3 पेमेंट सैटलमेंट का पैसा मेरे रजिस्टर्ड बैंक खाते में जल्दी से जल्दी करवाया जाए धन्यवाद NAME-TARA CHAND REGAR Merchant id -7144487 Mobile no-[protected]