[Resolved] PayUMoney — payment settlement not yet done to your account.

Fairsky

Address:

b6 alankar chambers, Indore, Madhya Pradesh, 452001

Why so much delay in settling the payment to our account... I have uploaded all the required documents on your portal. Transaction id :[protected]. Kindly do the needful without further delay. Their is no communication number too to talk to payumoney team... This is not the way you people should do. I believe it is a trusted gateway.

Everytime if this way the payment is delayed from payumoney then it will be very difficult for us to trust on this gateway.

Regards,

Shibu george

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Apr 10, 2020

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

PayUMoney Customer Care's response Hi,

We regret the inconvenience caused.

We have forwarded your settlement issue to our team, they will check and connect with you soon. Please be rest assured of the earliest resolution.

Regards,
Team PayU

Verified Support

Feb 24, 2020

PayUMoney Customer Care's response Hi,

We believe our team has contacted you and inform you about the required document and confirmation. Please provide the same at the earliest so that we can do the needful.

Regards,
Team PayU

Feb 25, 2020

Updated by Fairsky Sir, , yes i got a call from support team and documents asked is already send on mail to them. My client has also responded to the mail send to him for confirmation of the payment. Request you to kindly release the payment without further delay.. As such it is delayed a lot. Thanks for your speedy response.. We hope to have a good business with you always... Waiting for your reply.

Moreover, i hope the next payments which are to come to us wont be delayed this way. I am really confused about it.. Need your response for it.

Mar 04, 2020

Updated by Fairsky DEAR TEAM,
GREETINGS FROM FAIRSKY TRAVEL HOUSE...!!!

SINCE YESTERDAY EVENING WE ARE WAITING FOR THE PAYMENT BUT TILL NOW IT HAS NOT COME IN OUR ACCOUNT.. YOUR PAYUMONEY APP SHOWING PAYING WILL BE TRANSFERRED TO ACCOUNT ON 3RD MARCH AT 08:00HRS ... WHY DO YOU PEOPLE DO NOT TRANSFER THE PAYMENT ON TIME.. THIS WAY HOW WILL WE DO HIGH AMOUNT BUSINESS IN COMING DAYS, IF THE PAYMENT IS DELAYED SO MUCH FROM YOUR SIDE TO GET CREDITED IN OUR ACCOUNT.

CAN YOU PLEASE SEND US THE UTR NUMBER FOR THIS PAYMENT.
Transaction ID :[protected] for Rs.226600/-.

KINDLY RELEASE THE PAYMENT WITHOUT DELAY.

REGARDS

SHIBU GEORGE
[protected]
[protected]

Verified Support

Mar 05, 2020

PayUMoney Customer Care's response Hi Shibu,

We sincerely regret the experience.

We wish to inform you that your settlement has been processed for the Payment ID:[protected] and the amount will be credited to your registered bank account by End of Today.

We appreciate your patience in this regard.

Regards,
Team PayU