[Resolved] PayUMoney — Payment successful, ticket not generated
R
rahulsharma_asi
from New Delhi, Delhi
Jul 9, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
I have ordered online ticket to ASI for Purana Qila using Payu money payment gateway and phonepe UPI for an amount of Rs. 180 on 02 July, 2022, payment got successful but ticket not generated, i did not receive any refund even after 7 days.
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Aug 14, 2022
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2022
PayUMoney Customer Care's response Hi,
Please note that this is a successful transaction via PayU Id - [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - PYU[protected] in order to get the status at their end.
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