[Resolved]  PayUMoney — Payment was debited from my account and order not delivered , Merchant website not working

I ordered Luminious Battery on[protected] at 10:51:48 pm amount debited from my account and transaction successful to payu merchant (www.goodlucksales.com ) account but order not placed so I want my money back as early as possible . Merchant website / contact also not working . please look into this and Refund my money .

Note:- As per the SOP and SLA you have the documentation of the merchant to take the action against and not to repeat again
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
May 30, 2021
PayUMoney Customer Care's response
PayU is a payment aggregator who helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe
Jan 07, 2022
Updated by Babu BLR
Merchant is not responding / website also not working sir, this is fake e commerce portal regarding . Please do the needful..
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information