PayUMoney — Payments on hold even after submitting all invoices and delivery proofs. No response from customer care

PayUMoney — Payments on hold even after submitting all invoices and delivery proofs. No response from customer care

G glory999 Dec 17, 2022 Dec 19, 2022 This thread was updated on Dec 19, 2022

My PAYu merchant id is 8088115 & payu has put my payments on hold, it asked me to provide invoices and delivery proofs of 3 payments id & i did provide everything in tickets (even i provided chats screenshots of these 3 orders in which customers are giving review) We have an instagram page above 40k followers, if not fixed soon we will be suing them and exposing them. As a small business owner its hard even if small amount is on hold. fix this soon Payu. Was this information helpful? No (0) Yes (0)
PayUMoney customer support has been notified about the posted complaint.
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PayUMoney Customer Care

from Gurgaon, Haryana

Dec 19, 2022

Verified Support

Hi! We have forwarded your concern to our respective team. They will update you on your ticket soon.

PayUMoney Customer Care

from Gurgaon, Haryana

Dec 19, 2022

Verified Support

Hi! As checked, our team have updated you on your ticket id OA[protected]. Please share required details asked by our team for further assistance with your issue.