PayUMoney — PayU Account & Settlement Issue (Ticket - QQ[protected]

Ticket Number - QQ[protected]
Merchant ID (MID[protected]
Email - [protected]@outlook.com
[protected][protected][protected]

Hello PayU India Team,

Your Team Haven't Resolved Our Concern & Issue Related To Settlement & Activation Of PayU Account, We Have Been Following Up From Last Week Itself To Get It Resolved, But Unfortunately Disappointed! Moreover, We Are PayU Merchant For Around 1+ Years.

The Team Have Asked Us For Line Of Business Details With Invoice/Bill/Receipt and Proof of Delivery for the settlement of the amount Which We Have Shared Already Proof Of Delivery & Order Fulfillment Details For Both PayU ID's As Asked By The Team On The Mentioned Ticket.

Invoice/Bill Of Supply With Details We Have Already Shared Earlier On The Mentioned Ticket - QQ[protected]

Please Check Now & Do The Needful To Resolve The Concern ASAP! We Are Waiting & hoping to get the same resolved and addressed ASAP!
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PayUMoney customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2023
PayUMoney Customer Care's response
Hi! Our team is working on your issue. They will update you on your ticket soon.
Apr 27, 2023
Updated by BooksByKilo.in
Hello PayU Team,

More than half a month has passed away, but still no solution has been provided to resolve the concern and settlement and account hold issue.

Since, we have already shared all the asked details and documents already with the team. But keep on Delaying each and every day we are contacting you via emails, tickets, and all! Totally unexpected and non-professional behavior from PayU, There is a time limit for solving a concern but it seems PayU doesn't have one; we are cooperating with you every time but you are not doing your part and resolving the issue in a timely manner!
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