[Resolved] PayUMoney — payu gateway - epost office - amount debited but transaction showing incomplete

[Resolved] PayUMoney — payu gateway - epost office - amount debited but transaction showing incomplete

S smenon2810 Sep 9, 2020

I tried to buy stamps from epost office from their online portal (www.epostoffice.gov.in). I paid 2290/- and the amount got debited from my account but the transaction status is shown as incomplete. Philately transaction no. Phi[protected] Payment gateway id: 187790 Transaction date:[protected]:34:00 am Amount: 2290 Status: incomplete The payment gateway was payu. Kindly let me know if the transaction has been successful and if not please initiate my refund. +1 photos Was this information helpful? No (0) Yes (0)
Dec 29, 2020 Complaint marked as Resolved Got the refund from India Post on 12th Oct 2020. The complaint was raised in India Post twitter account and it worked. PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 10, 2020 PayUMoney Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a successful transaction via PayU id [protected] and transaction Id - PHI[protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query. Regards, Team PayU Verified Support Sep 10, 2020 PayUMoney Customer Care's response Hi! Apologies for the hassle. As checked, this is a successful transaction via PayU id [protected] and transaction Id - PHI[protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end. Regards, Team PayU Sep 24, 2020 Updated by smenon2810 Hi PayUMoney, According to DDG Philately the Refund process has been initiated. Do you have any update on this? Dec 29, 2020 Updated by smenon2810 Got the refund from India Post on 12th Oct 2020. The complaint was raised in India Post twitter account and it worked.
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Ramesh makwana adundara

from Noida, Uttar Pradesh

Oct 4, 2021

Payumoney transaction I'd no [protected].
I had booked one small vaccume cleaner .name of NAVNIT RAVJIBHAI NAKRANI has succeeded from payu team. But no response from any where or any contact number.I doubt some fraud

PayUMoney Customer Care's response, Oct 5, 2021

Verified Support

Hi! As checked, this is a successful transaction via PayU Id - 14054180747 at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [email protected] for further assistance with your query. Regards, Team PayU

Ramesh makwana adundara

from Noida, Uttar Pradesh

Oct 6, 2021

Dear,
Thank you very much for given prompt reply.
REGARDS
RAMESH MAKWANA

Ramesh makwana adundara

from Noida, Uttar Pradesh

Oct 7, 2021

Kindly provide me contact number, GMail is not response

PayUMoney Customer Care's response, Oct 7, 2021

Verified Support

Hi,

Please find merchnat phone no. 6353144070

We'd advise you to contact your bank to raise a chargeback against your transaction/s if the concerned merchant is not providing the services/refund.

Regards,
Team PayU

Ramesh makwana adundara

from Noida, Uttar Pradesh

Oct 7, 2021

I had contacted above number but he said some fraud by above NAVNIT RAVJIBHAI NAKRANI .

Kindly give me navnit contacts number