[Resolved] PayUMoney — payu is fraud and supporting merchant for cheating us.

manvi111

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110070
Website:	www.hypermarketkart.com

I have ordered on hypermarketkart.com website via android app which is your merchant. After that they told me to cancel order by email to [protected]@payu.in.

I checked and got that they used payu gateway for fraud transaction. I also mailed payu to refund my money. And stop their merchant. But they replied
"we can not do anything because your settlement is transferred to merchant.
I thought payu is supporting this fraud merchant.

My order details are following.

Order date : 10 sep 2017
1st order value : 5482.50
2nd order value : 5472.50

Website name : hypermarketkart.com
Bank statement detailed name : payu mumba
Credit card owner name : chintan a patel
Credit card last 4 digit : 3758

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Nov 4, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

PayUMoney Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU