PayUMoney — PayU Refund from AirBnB Not Processed even after 2 months

PayUMoney — PayU Refund from AirBnB Not Processed even after 2 months

B Ben Israel from Powai, Maharashtra

Hello, I received a Refund from AirBnB via PayU on 1st October 2020 for a sum of 5591, yet to reach my bank account. My email benny.[protected]@gmail.com, my phone [protected]. Transaction Id:[protected] All queries un answered, no tickets resolved. Was this information helpful? No (0) Yes (0)
PayUMoney customer support has been notified about the posted complaint.
4 Comments	Share
Submit Close

Related PayUMoney reviews

View all 3771 PayUMoney Reviews

Comments

PayUMoney Customer Care

from Gurgaon, Haryana

Verified Support

Hi Ben,

We would request you to kindly visit http://help.payu.in/ and raise a query along with your transaction details so that we can assist you with the status.

Regards,
Team PayU

Ben Israel's [Complaint's author] reply, Dec 8, 2020

Hello, I tried and I get INVALID Transaction ID.

PayUMoney Customer Care

from Gurgaon, Haryana

Verified Support

Hi,

We regret the hassle. Please share the details here so that we may check and assist you accordingly.

Thanks,
Team PayU

Ben Israel's [Complaint's author] reply, Dec 11, 2020

Hello,
Please find the details:

Refund Tracking ID provided by AirBnB: 730920745

Date of Original Payment: 30-Sep-20
Paid Amount: 5591.77
Payment to: Airbnb (using HDFC Net banking via PayU)

Date of Refund: 1-Oct-20
Refund Amount: 5591.77
Refund Transaction ID provided by AirBnB: 730920745
Refund from: AirBnB (via PayU)

I was also provided with this ID by AirBnB (3326015745265744)

My Email: [email protected]

Regards,

Ben Israel

from Powai, Maharashtra

Any Update, folks?

Ben Israel

from Powai, Maharashtra

Hello, I contacted AirBnB and they confirm the transaction. Refund ID below:

Amount: ₹5, 591.77
Payment code: [protected] (on 30th Sep 2020)
Refund code: [protected] (on 1st Oct2020)

Why is Refund code invalid? Please can you check?