[Resolved] PayUMoney — PayUmoney ASI ticket not generated after payment A

[Resolved] PayUMoney — PayUmoney ASI ticket not generated after payment A

A Anup2072 from Delhi, Delhi Dec 9, 2021 Dec 11, 2021 This thread was updated on Dec 11, 2021

I have tried to book 2 online tickets for Hampi monuments from the QR code available in the monument. I opened the website and made payment of Rs. 70 using my upi id. I approved the payment from Amazon.in app. Amount is deducted from the bank account but tickets were not generated and payment page showed that payment was successful. I request you to pls look into the matter and refund my amount. Payment particulars are given below as per Amazon.in app: Paid to Archaeological Amazon Pay UPI 09 Dec 2021, 09:44 AM- ₹70 Requested by as****[protected]@hdfcbankRequested to State Bank of India ****9427₹70 Bank Reference ID[protected] Was this information helpful? No (0) Yes (2)
Jan 14, 2022 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Dec 11, 2021 PayUMoney Customer Care's response Hi! As checked, this is a successful transaction via PayU Id - [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant asimustsee.nic.in directly to get the status at their end.
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