[Resolved] PayUMoney — payumoney irctc refunded the money to payumoney but the money is not reflected in my bank account
R
Rushyendrakumar T
from Bengaluru, Karnataka
I tried to book a railway ticket through irctc App on may 01, 2018. But at the time of transaction pay u money deducted money from my bank a/c. Later i found my ticket was not booked and irctc showed that the ticket was not booked because they did not get any response from pay u money. That money also not refunded in my a/c also. So please take some initiative to arrange a refund for my not booked ticket...
My Txn is [protected]
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Jun 6, 2018
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
May 06, 2018
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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