PayUMoney — payumoney is a fraud company with no customer support team | |
Our account has been on hold status for a long time. We have uploaded all the documents as needed. Payumoney system is still showing the message 'document verification error'. We have raised 5 tickets since more than 2 months but payumoney guys are least bothered in solving the issue. Payumoney guys don't have a customer care centre to reach out to. Our money is stuck at their end and there is no way to recover it.. We stopped our e-commerce transactions because of payumoney guys. We have taken an account from a different service provider... We don't want to take any further risks with payumoney guys! Can someone please let us know how to delete this account asap. There are no instructions on the website for this either! Was this information helpful? | |
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PayUMoney customer support has been notified about the posted complaint. | |
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
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Your order id INDRC[protected]
Payment Amount: Rs. 449.00
01:45 PM, 04 Nov 2019
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU