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PayUMoney — Payumoney Not verifying my verification documents for payment settlement

Address:7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
Website:www.payu.in

I was uploaded all documents since more than 20 days and it was showing it will take 2 business days after 3 days i was opened a ticket on 11th dec, they are not providing any update afer that, no message anything.
On 13th dec they edited my ticket resolution to 16th dec but then also no resolution and today its 19th dec. I have 7k+ in my payumoney account.
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Hi, please help us wi the needful Merchant ID for assistance.
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