[Resolved] PayUMoney — payumoney payumoney payment failed for irctc transaction on 6th may 2018
J
Jyotichhabra
from Kaithal, Haryana
Address:
Hisar, Haryana, 125001
Sry sir last mail was wrong information added,
I have book ticket in 6th may 2018 in kalindi express. But at the time of transaction pay u money deducted money 385 from my bank a/c. Later i found my ticket was not booked and irctc showed that the ticket was not booked because they did not get any response from pay u money. That money also not refunded in my a/c also. So please take some initiative to arrange a refund for my not booked ticket..
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Jun 7, 2018
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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