[Resolved] PayUMoney — payumoney - refund money through irctc not transfer to my account | |||
Dear Sir, I have booked one ticket on IRCTC using my visa card by Payumoney Gateway. But ticket cancels because of a waiting list on IRCTC portal its showing money has been refunded back to Payumoney but the refunded money has not been credited back to my account. Please look into the matter Seriously and do the needful. Transaction Id - [protected] Transaction Date - 29/04/2018 Refund Id - [protected] Refund Date - 03/05/2018 Was this information helpful? | |||
May 18, 2018 Complaint marked as Resolved Company email id - [email protected]
Company emailed me and resolve my problem. PayUMoney customer support has been notified about the posted complaint. Verified Support May 14, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
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Transaction no.[protected]
So please sort this problem.
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU