[Resolved] PayUMoney — Please refund money

giljo jose c

Address:

i think west bengal & pune

Dear sir/madam
I book one tab amount is 3499.30, 7th june 2020, me transferred via google pay.
Booked with ezeephones.com, payment processed through payu money. My booking id no:[protected]. Ezeephones is cancelled and says not delivered, money refund within 48 hours, but not recieved money. My transaction to payu refer no:[protected]. Please help me to get my refund 3499.30

Giljo jose c
[protected]

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Aug 9, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Jun 13, 2020

Updated by giljo jose c Not solved, please refund money.

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Comments

PayUMoney Customer Care

from Gurgaon, Haryana

Verified Support

Hi,

Apologies for the inconvenience.

Request you to share us your registered number along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and we will get this checked for you.

Regards,
Team PayU

giljo jose c's [Complaint's author] reply, Jun 13, 2020

Not get screenshots ezeephones.com open not get details, only recievethis booking id ezeephones is 1975327922, and transaction no:515274490 and refer no:015916352833, amount is 3499.30, date 7th June 2020.please refund money

PayUMoney Customer Care

from Gurgaon, Haryana

Verified Support

Hi Giljo,

Apologies for the inconvenience.

As checked, this is a successful transaction via transaction Id - [protected] & bank reference number T2006071652335511479194 at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Regards,
Team PayU

giljo jose c's [Complaint's author] reply, Jun 14, 2020

Sir me talk to merchant ezeephone mr.amit mishra 9432495373 he told cancelled order and not get message ezeephone refund money via UPI.he request my upi password.and he send link.after few minutes some andhrabank upi send request debit link to me 5000, after few second next message 4500.both link me not open.me doubt some frauding.me required money is only 3499.30, now I know ezeephone and payumoney both are doing fraud together.please refund money.my Mobile is 9446320476