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PayUMoney — Please refund my amount

I have made payment of 6000 to power bank 7 days before..they were promissing some cash back, , application and withdrawal worked for 2 days.. suddenly everything stopped working..

I request you to refund my amount as soon as possible and strict action must be taken against such fraudsters.

Transaction id-T2105071711338535800575
Please refund my amount
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May 14, 2021

Complaint Status

PayUMoney customer support has been notified about the posted complaint.
Verified Support
May 15, 2021
PayUMoney Customer Care's response
Hi Tanu,

We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU
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