PayUMoney — Please refund my amount
I have made payment of 6000 to power bank 7 days before..they were promissing some cash back, , application and withdrawal worked for 2 days.. suddenly everything stopped working..
I request you to refund my amount as soon as possible and strict action must be taken against such fraudsters.
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May 14, 2021
PayUMoney customer support has been notified about the posted complaint.
May 15, 2021PayUMoney Customer Care's response Hi Tanu,
We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.
We appreciate your understanding in this matter.
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