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PayUMoney — Power Bank issue

Dear Sir,

I recharged 15000/- to payumoney on 12th of April 2021a

It was not showing the account so kindly return back to my account
Asap.

I am poor gay don't try to cheat me please refund my money asap.

Transaction ID[protected]

Regards
Ravindrasingh
[protected]
Power Bank issue
Power Bank issue
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May 14, 2021

Complaint Status

PayUMoney customer support has been notified about the posted complaint.
Verified Support
May 15, 2021
PayUMoney Customer Care's response
Hi,

We deeply regret the inconvenience. Please note that this is a successful transaction via Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU
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