[Resolved] PayUMoney — product - mens blazer

Abhishekdesai30

from Nagpur, Maharashtra

Address:	Nagpur, Maharashtra, 440036
Website:	Claue

I ordered men's blazer worth 699rs and paid 150 rs shipping charges on 18th of october... The site claue {clickandbuy. Online} is processing my order and haven't disclose delivery date... How much more time should i wait for my order to get delivered???
They didn't even confirm my order... Is it a fake site??? This site have no contact number for customer care... Are they gonna delivered my order or my money is wasted...
Please help!!!

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Nov 30, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2017

PayUMoney Customer Care's response Hi,

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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Comments

Sukvinder Singh

from Rohtak, Haryana

Fee pay to online for Akash instuite talent hunt exam 2017, try two times through net banking but fee debit from account, but not pay to instuite. Registeration number confirmed by instuite but fee deposit fail. Instuite reply attached below, but amount debit .pl do needful for refund.

PayUMoney Customer Care's response, Jan 17, 2018

Verified Support

Hi Sukhvinder,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team