[Resolved] PayUMoney — Product not delivered but money not refunded for a month now

sripadi

from Hyderabad, Telangana

Address:	500020
Website:	www.payumoney.com

A fraud committed by seller dealsmarket.co.in wherein the said Redmi Note Phone was not delivered for order placed on 12-June.payment ID[protected]

Payment of 11049.15 was made via Payumoney. Payumoney simply washing off hands stating that they are not responsible. This is crime on their end and perpetrating fraudsters.
Their one of the conditions though states that in case merchant doesnt respond or deliver products, contact them is just a mockery. They are not accepting the fact like PAYTM who have validly accepted similar case of dealsmarket for my friends. They have even refunded money.
I request all of you beware of PAYUMONEY fraudster

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Aug 11, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2017

PayUMoney Customer Care's response Hi Sripadi,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU