[Resolved] PayUMoney — Products not recd from the seller | |
Dear sir, Pls note i have ordered dr. Vaku 3 in one pack to amazing deals through payu money on 7th sep 2020. The amount was 499 deducted my account. But still i didn't recv any shipping details of my product. Really i upset reg this and i don't know how to contact them. I taken the customer care numbers from website. But all number is wrong. Sent many mail to them. But no reply. Pls let me know whether the order was booked or not Otherwise returned my amount. Payment id.[protected] Merchant id. [protected] Date. 7.9.2020 Payment gateway. Payumoney. Was this information helpful? | |
Aug 15, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 15, 2020 PayUMoney Customer Care's response Hey, this is a successful TXN via PayUmoney Payment ID[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.Regards Team PayU Verified Support Sep 17, 2020 PayUMoney Customer Care's response PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, any refund/resolution will be provided by the merchant only. In case you do not receive support from the merchant, you may raise a chargeback at your issuing bankRegards Team PayU Verified Support Sep 19, 2020 PayUMoney Customer Care's response Hi, Please try connecting merchant through https://amazzzingdeals.com/In case you do not receive support from the merchant, you may raise a chargeback at your issuing bank. Thanks! Regards Team PayU Verified Support Sep 21, 2020 PayUMoney Customer Care's response Hi, In case you do not receive support from the merchant, you may raise a chargeback at your issuing bankRegards Team PayU | |
 2 Comments | |
Comments
I know. But whether they sent or not. How can I contact.
Send the details of contact of merchant. I have to check.
[protected]@yahoo.com
Send the details of contact of merchant. I have to check.
[protected]@yahoo.com
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But there is no contact details of email or phone number to contact.
Without details how can I contact.
From your transaction you mentioned www.amazzingdeals.com.
But this is not valid.