PayUMoney — railway payumoney refund not received after 5 days payumoney refund not received after 10 days

PayUMoney — railway payumoney refund not received after 5 days payumoney refund not received after 10 days

Y Yazhini09 from Salem, Tamil Nadu

Railwayspayumoney refund not received after 5 days Payumoney — refund not received after 5 days I booked 10 tickets (2 transaction) on 3rd may which was booked. Then i cancelled the train. The irctc site states that they have been refunded with refund id's [protected] the irctc site is showing that the amount is refunded but it is not credited in my account Was this information helpful? No (0) Yes (0)
PayUMoney customer support has been notified about the posted complaint.
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Comments

Harish Kunapuri

from Anantapur, Andhra Pradesh

Sir, I did a transaction by net banking I'm payumoney in government website SSMMS(SAND SALE MANAGEMENT AND MONITORING SYSTEM) on the date 19_05_2018 AND 20_05_2018 at the time of 12:00pm to 12:10 minutes.But after payment payed transaction failed and I did not get refund of my amount sir...

PayUMoney Customer Care's response, Jun 4, 2018

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU