[Resolved] PayUMoney — recovery of refund amount sent to payumoney

[Resolved] PayUMoney — recovery of refund amount sent to payumoney

M mexico from Bengaluru, Karnataka

I booked a ticket through the irctc app on 02 may 2018 and the payment was through my debit card. On cancellation of the ticket, it shows that the refund amount as been sent to payumoney, in which i don't have an account. How do i get the refunded amount to my bank account? Ticket booked for 03 may 2018. Transaction date : 02 may 2018. Refund id: [protected]. Transaction id: [protected]. Was this information helpful? No (0) Yes (0)
Jun 12, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support May 12, 2018 PayUMoney Customer Care's response Hi, your TXN id [protected] has been refunded via ARN 74332748128812721221235 from our end. Banks generally take 3-5 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance in this regards. Regards, Team PayU
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bharatkadwasra

from Bhindar, Rajasthan

Contact please, new ecommers coustomer, we need payumoney
mobile. [protected]

PayUMoney Customer Care's response, May 16, 2018

Verified Support

Hi Bharat,

We have received your concern over the email under ticket id 02833885. A callback has been arranged for you. Request your patience in the interim.

Meanwhile, to get started on PayUmoney, please log onto https://www.payumoney.com/ to know the features of the payment gateway. Registration takes no time at all.

Regards,

Team PayU