[Resolved] PayUMoney — refund (2) | |||||
I'm dealing with two frauds. 1) Gamefixz Address: bathinda rampura Phul nh7, Rampura Phul, Punjab 151103 Phone:[protected], [protected] E-mail [protected]@gamefixz.org Order #1591 (27/03/2018) Product AORUS GeForce® GTX 1080 Ti Waterforce Xtreme Edition 11G 1 ₹63, 000.00 2) PayUmoney I ordered a Graphics Card from gamefixz.com (before it was gamefixz.org & is a scam website ) and paid through payumoney gateway, the payment had to be settle on 28-March-2018 as I ordered the product a day before so I called the seller for dispatch id and he told me that you product will be dispatch at 14:00 so I waited till 14:30 still no e-mail from gamefixz about dispatch id (as they didn't had any product to sell they are just makeing fool of other people and taking their money without giving their product) so, I complaint about them to payumoney and I revieved a call from payumoney a day later, then, I told them about gamefixz scam they told me that they will talk to the merchant about my procuct and after a few minutes I got a call form gamefixz that why I have complaint about them to payumoney, I asked him for the id he told me take back your complaint and I wall give you your product on 2-April-2018, I said "okey I'm taking back my complaint" then on 2-April-2018 11:03 I called him n' asked for the product, he told me that PayUmoney has put my account on hold, as they will settle the amount I'll deliver you product to you and yesterday he called me and said I'm giving you refund of Rs.61, 500 I said "ok" then he told me to e-mail [protected]@gmail.com that I want refund, so I did email them and didn't got any reply from them, I called the seller(gamefixz) this morning He told me that PayUmoney has called him and said that they will refund you amount by this evening and I haven't got any response from PayUmoney I've emaild them several time about this. Was this information helpful? | |||||
May 7, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 06, 2018 PayUMoney Customer Care's response Hi, Your concern has already been addressed over the email sent by you under the case number 02651253. Revert to the same for any more help or support. Regards, Team PayU | |||||
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