[Resolved] PayUMoney — refund money

jaimahakal traders

from Allahabad, Uttar Pradesh

Address:

110037

I booked 2 ticket and both cancelled but refund is not credit my account kindly its as soon as possible
1- [protected]
2 - [protected]

Refund status
S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 02-may-2018 [protected] cancelled 1110.0 1110.0 payumpp refunded 03-may-2018
2 [protected] 30-apr-2018 [protected] cancelled 1410.0 1410.0 payumpp refunded 03-may-2018

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Jun 9, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

May 08, 2018

Updated by jaimahakal traders kindly reply

May 08, 2018

Updated by jaimahakal traders kindly send me your conatact no

Verified Support

May 08, 2018

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

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Comments

jaimahakal traders

from Allahabad, Uttar Pradesh

amount debited on dated 28 /04/2018 of first tranc of rs 1410 /-
1110/ rs on dated 30/04/2018
mail id - [protected]@gmail.com conatact no - [protected]
card details - 6521 63 ** **** 6730
through irctc Id - Rraj9953
for further details see attachment
S.No. Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt() Bank Refund Status Refund Date
1 [protected] 02-May-2018 [protected] CANCELLED 1110.0 1110.0 PAYUMPP REFUNDED 03-May-2018
2 [protected] 30-Apr-2018 [protected] CANCELLED 1410.0 1410.0 PAYUMPP REFUNDED 03-May-2018

jaimahakal traders

from Allahabad, Uttar Pradesh

PayU Enterprise Contact via c462uno6xji17lm0.a2qmj.15-fgfgea4.na69.bnc.salesforce.com
12:32 PM (2 hours ago)
to me

Dear Customer,

Greetings from PayU!

As stated in the previous email, we wish to inform you that refund has been processed successfully for PayU ID: [protected] and [protected] on[protected] against ARN 30001081248118116190040 and 30001081248120159091804.

Bank usually takes 5-7 working days to credit this amount to your account (excluding Saturday, Sunday & national /bank holiday).

If the refund does not reflect in your bank account within this time period, kindly contact your issuing bank with provided ARN.

Regards,
Amin
PayU Support