Submit a Complaint
Banks
PayUMoney

PayUMoney — Refund not credited / Failed transaction

Dear Sir,
Payu given transaction I'd but the money isn't credited to my account so far.

Transaction ID: PUA[protected] DTD 23.06.2021.

Please help me to solve the problem

Regards
Kaspar
Was this information helpful?
No (0)
Yes (0)
PayUMoney customer support has been notified about the posted complaint.
Complaint comments 
2 Comments

Related PayUMoney reviews

[Resolved]PayUMoney - Laon not taken[Resolved]PayUMoney - Credit Card fraud using PAYU ADDPAY SERVICES[Resolved]PayUMoney - Settlement not completed after 7 month[Resolved]PayUMoney - Non Settlement of Funds[Resolved]PayUMoney - Settlement is under process since last 7 Days (PAYU FRAUD ALERT)
View all 3770 PayUMoney Reviews

Comments

Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.

Regards,
Team PayU
Reply
Dear sir my name is Zeeshan Ahmad visit from date & timing 02/08/2021 02:30 pm & Transaction ID PYUOL[protected] maine tickets book kiye but mere tickets unable to process loading hota tha but mje tickets received nahi huye A/c Se money detect ho gayi sir pls.. ap se request ki meri paise refund karane ki kripa Karen aapki ATI kripa hogi mera

Reply
PayUMoney Customer Care's response, Aug 14, 2021
Verified Support
Hi!

Apologies for the inconvenience. As checked, this is a successful transaction via PayU Id - 13715666597 at our end and the amount for the same has been remitted to the merchant asimustsee.nic.in For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly for further assistance with your query.

Regards,
Team PayU

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    View all 3770 PayUMoney reviews & complaints
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information