[Resolved] PayUMoney — refund not received even after 2 weeks | |||
My account was debited for 1199 rupees on 22nd February but the transaction was unsuccessful. It's been two weeks and I have still not received my refund. I have been trying to call payumoney on customer care for three days for dozen of times but nobody ever picks up the phone. I sent an email but have not received any reply yet. Please help me with my refund. Attaching the payment received and my latest bank statement. Was this information helpful? | |||
Apr 9, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Mar 09, 2018 PayUMoney Customer Care's response Hi Ray, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |||
Add a Comment | |||
60%
Complaints
3770
Pending
436
Resolved
2131
View all 3770 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information
Post your Comment